"The single biggest problem in communication is the illusion that it has taken place."

George Bernard Shaw

From 2002 to 2013 I worked as an Emergency Services Dispatcher (fancy title for 911 Dispatcher) in a busy 911 center in upstate New York.  

As part of the training we went through...

"Self-reflection entails asking yourself questions about your values, assessing your strengths and failures, thinking about your perceptions and interactions with others, and imagining where you want to take your life in the future.” 

Robert L. Rosen

What are your values?

What are your...

I’ve used this analogy a number of times when it comes to explaining LinkedIn- it’s a lot like an American football team.  Because an American football team isn’t just one team, it’s actually four teams: the offensive team, the defensive team, the special teams and...

"Sweat equity is the most valuable equity there is. Know your business and industry better than anyone else in the world. Love what you do or don't do it."

Mark Cuban

Let's take this quote, courtesy of Mark Cuban and place a bit of a sales spin on it for a moment...

How many of you know your...

“Hello?” (Hello?)

“Is anyone,” (is anyone)

“Out there?” (out there)

An echo chamber in business is described as an environment in which a person or company encounters only beliefs or opinions that coincide with their own, so that their existing views are...

“Our culture is all about shallow relationships. But that doesn't mean we should stop looking each other in the eye and having deep conversations.”

Francis Chan

The depth and breadth of your conversations will determine the relational strength with your clients.

Are you treading...

Getting motivated can be a struggle, especially when you’re in a funk or stressed about one of the many things going on in your life. It’s during these times when we all need something that can keep us motivated and get us back on track.

Luckily, there are a few ways to give...

"Conversational competence is the single most overlooked skill we fail to teach. Kids spend hours each day engaging with ideas and each other through screens, but rarely do they have an opportunity to hone their interpersonal communications skills…… Is there any 21st-century skill...

"Self-discipline; the real ‘secret’ to success. If ever there were a true magical ingredient to achieve success, self-discipline would be it."

Andrew Carnegie

Self-discipline is the difference between the sales dreamer and the sales doer.

Many salespeople talk a good story about what...

Sarah walked into the networking meeting, a bundle of business cards in her slightly sweaty hands. Her new consulting business was only weeks old and she needed to grow, and grow fast.  ‘Go and network’ was the advice she kept hearing, so she registered for a local...

"Honesty is more than not lying. It is truth telling, truth speaking, truth living, and truth loving."

James E Faust

Are you truth telling with your clients?

Are you truth speaking with your clients?

Are you truth living with how you carry yourself?

Whether this be in your personal life...

"Boredom is the root of all evil – the despairing refusal to be oneself."

Soren Kierkegaard

The root of all evil for many in sales is an empty pipeline.

I'm here to inform there is one more my sales friends... The root of all evil is boredom. Now think about the experience you are providing...