"I know I'm supposed to be there, I know I'm supposed to lead by example. I know that. And I'm not shoving it aside like it don't mean anything. I know it's important. I do. I honestly do. But we're talking about practice, man. What are we talking about? Practice? We're talking about practice,...
“Self-command is the main discipline.”
Ralph Waldo Emerson
You can control what you can control, and you can't control what you can't control.
You have complete control and command over the success you have in sales.
Self-discipline, it's as old as mankind.
The Stoics were big on the...
"We are hardwired to connect with others, it's what gives purpose and meaning to our lives, and without it there is suffering."
Brené Brown
I’ve written the last several weeks about communication and the Communication Cycle. Remember that when you communicate,...
“The feeling is often the deeper truth, the opinion the more superficial one.”
Augustus William Hare
Let's all think about this quote for a moment... The feeling is often the deeper truth - How are you making your client's feel and the way they feel, could this be their truth about...
Words matter, and the right words matter most of all. In the end they're all that remains of us.
John Birmingham
It’s not only what you say but how you say it…. The ‘how’ we speak of here is the medium you choose to relay the message you’re sending.
Last...
"The chief virtue that language can have is clearness, and nothing detracts from it so much as the use of unfamiliar words."
Hippocrates
Is the language you are using clear, concise and full of familiar words?
Have you ever given thought that your clients and future clients desire understandable,...
Good Communication is the bridge between confusion and clarity
Nat turner
I’m BAAAACCCCKKKK!!
After a week off I’m recharged and ready dive back into the whole idea of communication and the critical part that it plays in building relationships.
Here’s a thought to ponder as we...
"Approaching people looking for something in return isn't a relationship, it's a transaction.
Mark Manson
You can have a slew of transactions or a slew of meaningful client relationships, but you can't have both.
What types of conversations are you having with your clients?
I'm here to inform...
“Never lose the first impression which has moved you.”
Jean-Baptiste Camille Corot
Are your first impressions and encounters causing people to lean into your conversations or lean back?
We’ve all heard the importance of first impressions, but do you know just how important they...
"The single biggest problem in communication is the illusion that it has taken place."
George Bernard Shaw
From 2002 to 2013 I worked as an Emergency Services Dispatcher (fancy title for 911 Dispatcher) in a busy 911 center in upstate New York.
As part of the training we went through...
"The single biggest problem in communication is the illusion that it has taken place."
George Bernard Shaw
From 2002 to 2013 I worked as an Emergency Services Dispatcher (fancy title for 911 Dispatcher) in a busy 911 center in upstate New York.
As part of the training we went through...
"Self-reflection entails asking yourself questions about your values, assessing your strengths and failures, thinking about your perceptions and interactions with others, and imagining where you want to take your life in the future.”
Robert L. Rosen
What are your values?
What are your...
