"A man's character may be learned from the adjectives which he habitually uses in conversation."
Mark Twain
What adjectives are you using when engaging in conversation with your clients?
The words and messaging you use will either connect you to your clients or disconnect you from your clients....
"A real conversation always contains an invitation. You are inviting another person to reveal herself or himself to you, to tell you who they are or what they want."
David Whyte
Are you building relationships or are you building transactions?
Are the conversations you're having with your clients...
"Trust is congruence between what you say and what you do."
Peter Drucker
In a 2018 White Paper produced by the Dale Carnegie Research Institute titled, "Trust is Dead. Long Live Trust! Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships".
They interviewed more...
"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them."
John F. Kennedy
As we begin our time together, please reread the opening quote, and as you're thinking about the quote, think about this word... congruency.
When it...
"We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection."
Sherry Turkle
Are we living in an anti-depth world?
What has happened to conversational competence?
We live and operate in a hyper-connected society. Our...
"The outward work will never be puny if the inward work is great."
Meister Eckhart
The hardest work one will do is the heart work. The journey to self-discovery is a long and winding road. It becomes freedom for many who are willing to do the work. It's the road less traveled.
Are you ready to...
"Equity is the only acceptable goal"
Paul Farmer
What is an acceptable relationship with your clients?
How would you define it?
How would you clarify it?
What does it look like?
Whether you are a sales leader or sales professional, I'm here to inform you... Building relational equity with your...
"There is no power for change greater than a community discovering what it cares about."
Margaret J. Wheatley
Have you taken the time to discover what your clients TRULY care about?
Your clients make up a community. Call yourself the mayor of your community. Now, ask yourself......
As we start our journey together, write down these three words from the above Aristotle quote... repeatedly, excellence and habit.
These three words are synonymous with sales professionals but what about with sales reps?
Many of the wisest words ever said came by way of incredible Greek...
“The only way a relationship will last is if you see your relationship as a place that you go to give, and not a place that you go to take.”
Tony Robbins
According to Wharton Professor Adam Grant in his book Give and Take, there are three types of people in the world...
“When mind is blurred, everything becomes blurred even on the brightest day; when mind is clear everything becomes clear even on the foggiest day!”
Mehmet Murat Ildan
A vision guides you, what is your vision?
Simply stated, vision is knowing you who are (your purpose), a clear picture...
"If you wish to have a harmonious relationship you must learn to communicate and compromise."
Milana May
Yourdictionary.com defines harmony as - Agreement in feeling, action, ideas, interests, etc.; peaceable or friendly relations.
Think about it... increasing harmony in your life may...
