"Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true."
Charles Dickens
Is it safe to say that we are now in the midst of the ‘new normal’?
When the pandemic started there was a period of...
Recently, Larry Levine, my friend, author of Selling From the Heart and co-host of the podcast of the same name, secured his 10,000th subscriber to his LinkedIn newsletter, “No More Empty Suits”.
If you subscribe to it, you know “No More Empty...
Last week I wrote about the importance of discovering congruence and alignment with our clients and prospects. This week I want to talk about the importance of how we treat them (and everyone else in our lives, for that matter) once we’ve realized there is congruence and we want to...
In the summer of 2020, after sitting in front of my computer on Zoom call after Zoom call, I was in the worst shape of my life. A trip to the doctor confirmed that my blood pressure was getting very high, like ‘go on medication’ high and I had to do something about it.
My...
"The archer who misses his mark does not blame the target. He stops, corrects himself and shoots again"
Confucius
This week I want to continue talking about scaling and mass, cold outreach. Often we start with a target in mind, an 'ideal client profile'. How often do you blame them when...
"We cannot be too careful about the words we use; we start out using them and they end up using us"
Eugene H Peterson
Last week I wrote about “Dishonest Scaling” that pointed out what I think is the inauthenticity of much of the bulk email outreach and connection...
The moment there is suspicion about a person's motives, everything he does becomes tainted.
Mahatma Gandhi
Ok, so the title of this week’s article may be a tad of an exaggeration. I mean I don’t think there are many people today in the modern marketplace that are...
Imitation is the sincerest form of flattery…
We’ve all heard variations of this quote by Oscar Wilde. But did you know that there’s more to the full quote?
Imitation is the sincerest form of flattery that mediocrity can pay to greatness
Oscar Wilde
In my...
"We are hardwired to connect with others, it's what gives purpose and meaning to our lives, and without it there is suffering."
Brené Brown
I’ve written the last several weeks about communication and the Communication Cycle. Remember that when you communicate,...
Words matter, and the right words matter most of all. In the end they're all that remains of us.
John Birmingham
It’s not only what you say but how you say it…. The ‘how’ we speak of here is the medium you choose to relay the message you’re sending.
Last...
Good Communication is the bridge between confusion and clarity
Nat turner
I’m BAAAACCCCKKKK!!
After a week off I’m recharged and ready dive back into the whole idea of communication and the critical part that it plays in building relationships.
Here’s a thought to ponder as we...
"The single biggest problem in communication is the illusion that it has taken place."
George Bernard Shaw
From 2002 to 2013 I worked as an Emergency Services Dispatcher (fancy title for 911 Dispatcher) in a busy 911 center in upstate New York.
As part of the training we went through...
